Emergencies involving mental health crises, alcohol poisoning, or drug overdoses can be distressing, but knowing how to respond quickly can save lives. This guide outlines key steps to take in these critical situations.
1. Stay Calm and Assess the Situation
Panic can escalate the situation, so take a moment to breathe and focus. Assess the individual’s condition:
- Are they conscious and responsive?
- Are they breathing?
- Are they showing signs of distress, confusion, or aggression?
2. Call for Help Immediately
Dial 999 for an ambulance if the person is:
- Unconscious or not breathing.
- Experiencing a seizure.
- Severely intoxicated with alcohol or drugs.
- Expressing suicidal thoughts or behaving erratically.
Provide the emergency operator with clear details about the situation, including:
- What substances they may have taken.
- The symptoms they are showing.
3. Emergency Actions for Specific Situations
Alcohol Poisoning or Drug Overdose
Look for signs such as:
- Vomiting.
- Slow or irregular breathing.
- Pale, clammy, or bluish skin.
- Unresponsiveness or confusion.
What to do:
- Place them in the recovery position (see below).
- Keep their airway clear to prevent choking.
- Do not give them food, drink, or coffee.
- Stay with them until emergency services arrive.
4. The Recovery Position
Placing someone in the recovery position helps keep their airway open and reduces the risk of choking if they vomit. Follow these steps:
- Kneel beside the person.
- Place their arm closest to you at a right angle to their body.
- Bring their other arm across their chest and place the back of their hand against their cheek.
- Bend their far knee to form a right angle.
- Gently roll them onto their side, supporting their head with their hand.
- Tilt their head slightly back to keep the airway open.
5. Aftercare and Support
Even after the immediate emergency is over, follow up by:
- Encouraging the person to seek medical advice or counselling.
- Providing information about support services like Talk to Frank.
- Checking in with them regularly.
6. Additional Resources
For more information and advice on handling emergencies, visit: